Privacy Policy

Information We Collect

Information you give us: when you use our contact form, request a conversation, apply for a role, join our newsletter or create an account on our education portal, we receive the details you submit, such as your name, email address, phone number, company, the service you are interested in, and your message or project details. If you sign in with Google, we receive the basic profile details Google shares with us.

Information collected automatically: when you visit our website, standard technical information such as your browser, device, approximate location, pages viewed and the site you came from is collected through cookies and similar technologies.

How We Use Your Information

We use your information to reply to your enquiries, plan and deliver projects, send the updates you asked for, review job applications, run our education portal, and improve our website and services. We also use it to keep our website secure and to meet our legal obligations.

We do not sell your personal information, and we do not use the details you send us in a project enquiry for unrelated marketing.

Your Agreement When You Contact Us

Before you send a message through our contact form, we ask you to confirm that you have read our Terms of Work and this Privacy Policy. We record that confirmation with your message, so that both of us have a clear record of what was agreed.

Cookies, Analytics And Live Chat

We use Google Analytics to understand how visitors use our website, and a live chat service, Tawk.to, so you can talk to us directly. These services may set cookies and receive technical information about your visit, and they are governed by their own privacy policies. You can limit or delete cookies in your browser settings, though parts of the website may then work differently.

Who We Share It With

We share information only with people and services that help us run Devtrio, such as hosting, email and communication tools, analytics, and live chat providers, and only as far as needed for them to do their job. We may also disclose information when the law requires it, or to protect the rights and safety of Devtrio, our clients and others. If Devtrio is ever involved in a merger or sale, your information may be transferred as part of it, and we will make sure it stays protected.

Client Project Data

Data you share with us while we work on your project, such as business information, files and access credentials, is treated as confidential and used only to deliver that project. How we handle it is also covered by the confidentiality section of our Terms of Work.

How Long We Keep It

We keep your information for as long as it is needed for the purpose it was collected, for example to answer your enquiry, deliver and support your project, or meet legal and accounting requirements. After that, we delete it or anonymise it.

Keeping It Safe

We use reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access, and we limit access to the people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take the responsibility seriously.

Your Choices And Rights

You can ask us to tell you what information we hold about you, to correct it, or to delete it, and you can unsubscribe from our emails at any time. To make a request, write to us at the address below and we will respond as soon as we can. We may need to confirm who you are first.

Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children, and if you believe a child has sent us information, please tell us so we can remove it.

Third-Party Links

Our website may link to other websites, such as social media or client case studies. We are not responsible for how those websites handle your information, so please read their policies.

Contact Us

For any question about your privacy, write to devtrio.team@gmail.com or reach us at North Nazimabad, Karachi, Pakistan.